On Medicaid but no health plan yet?
That is called Medicaid fee-for-service (FFS). For many people it is only a starting point. Food and the
other supports on this site are for members of a Medicaid health plan. Most people with New York Medicaid must join one,
and it is free. If you get a letter asking you to choose and you don’t, a plan will be chosen for you, so it is better to choose yourself.
- Call to choose a plan. New York Medicaid Choice: 1-800-505-5678.
Is your Medicaid case with NY State of Health? Call 1-855-355-5777 or use your online account.
- Wait for your plan to start. It usually starts on the 1st of a month, a few weeks after you choose.
Until then, use your state card, and keep it after your plan starts too: you need it at the pharmacy.
- Call us when it starts. 718-737-2252. We will screen you and check what you can get.
Any regular Medicaid health plan works, including HARP, and MBD Care does not choose a plan for you.
Have Medicare, other full health insurance, emergency-only Medicaid, or a spenddown (you pay part of your medical bills
each month)? The rules are different, so call us and we will check.
Step-by-step guide →